This problem occurs for one of the following reasons: The wrong email address was entered on the Auto Account Setup page of the Add New Account Wizard in Outlook. How Do I Know If Autodiscover Is Working? – Related Questions Why is Autodiscover not working? For EWS clients, Autodiscover is typically used to find the EWS endpoint URL, but Autodiscover can also provide information to configure clients that use other protocols. In which situations will autodiscover be used? Autodiscover works for client applications inside and outside firewalls and in resource forest and multiple forest scenarios. In the window that appears enter a set of valid credentials, make sure to leave only “Use Autodiscover” selected and click “Test”. This will give you a few additional options including “Test Email AutoConfiguration…”. How do you test Autodiscover internally? Holding down CTRL, right click on the Outlook icon in your system tray. From the menu, select Test E-mail AutoConfiguration. While Outlook is running, press and hold down the CTRL key, and then right-click the Outlook icon in the system tray or in the notification area in the lower right corner of the screen. How can I test if Autodiscover is working? Test Autodiscover functionality in Outlook In order to verify Autodiscover service, check “Use Autodiscover” box and click “Test”. Here, you can enter user’s credentials of the e-mail account you want to check. How Do I Know If Autodiscover Is Working? Using Outlookįrom the context menu, choose “Test E-mail AutoConfiguration…”.